Accessories Orders

• Orders once dispatched cannot be cancelled
• Refunds are applicable only for:
  ◦ Damaged products
  ◦ Incorrect items delivered
• Issues must be reported within 48 hours of delivery

Refunds, where approved will be processed to the original payment method within a reasonable timeframe.

Doorstep Services (When Live)

• Service bookings can be cancelled within the permitted time window shown during
  booking
• Late cancellations may attract charges
• No refund will be issued for services already delivered

Refund Method

All refunds will be processed digitally. Cash refunds are not supported.